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Simulive Replay

Bad Review? Bad Response? Bad Idea! - Ethically Managing Your Online Reputation

Total Credits: 1 including 1 Ethics

Average Rating:
Credit Type:
Legal Ethics
Jennifer Ellis, Esq.
Course Levels:
Product Setting: Expires 60 day(s) after program date.



Whether you choose to be online or not (and you should be online) your clients will write you reviews. Unfortunately, angry clients are much more likely to write about you than happy clients. This webinar will explore the ethical and practical issues surrounding getting good reviews as well as discuss how you should respond when someone bashes you online. Lawyers have been disciplined for their responses to online reviews. Learn from their mistakes!


This program covers issues addressed in Rule 1.6, as well as numerous related Ethics Opinions from various jurisdictions.



Jennifer Ellis, Esq.'s Profile

Jennifer Ellis, Esq. Related Seminars and Products

Jennifer Ellis is an ethics and legal malpractice attorney with the Philadelphia personal injury firm of Lowenthal & Abrams. She also manages the firm’s online presence. Jennifer is a frequent author and nationally recognized speaker, on the subjects of legal ethics, social media, law firm technology, law practice management, websites and marketing. Jennifer wrote the book “Wordpress in One Hour for Lawyers and the social Media chapter for the book “Solo and Small Firm Legal Technology Guide” – both published by the ABA’s Law Practice Division.


Fri, Aug 09, 2024 - 11:00am to 12:01pm MDT



Overall:      4.6

Total Reviews: 114


Melanie P - Mechanic Falls, Maine

"Reflect and provide proper response and opportunity to discuss. Never disclose confidential information."

Taylor R - Kansas City, Missouri

"Need to claim my AVVO profile "

Elizabeth L - Saint Louis, Missouri

"Checking to see if I have bad or good reviews"

Chris M - Lenexa, Kansas

"Responses to reviews."

Carlos B - Boca Raton, Florida

"Review responses"

Melissa N - Clayton, Missouri

"updating social media presence"

Ej H - St, Louis, Missouri

"I looked up my avvo profile already"

Elizabeth S - Lawrence, Kansas

"I'm a law professor and plan to use this information in my teaching of law students."

Joseph J - Topeka, Kansas

"how to respond to reviews by clients."

Ron S - Albuquerque, New Mexico

"follow up with clients"